Terms of Service

Pilot is an AI-assisted A/B-test orchestrator. It reads from your code repository and analytics, drafts experiment specifications, opens pull requests through a GitHub App you install, monitors live results, and — when you opt in — opens promotion pull requests to ship winners. The Service is offered as-is during a private beta and may change materially without notice.

You sign in to Pilot with a Google account. You’re responsible for keeping that account secure and for everything done under it. You must be at least 18 and able to enter into a binding contract in your jurisdiction. You must not be barred from using the Service under the laws of the United States or any other country you operate from.

Workspaces are multi-tenant. Members of a workspace can see and act on the experiments, suggestions, and connection settings belonging to that workspace. Invite members carefully.

You agree not to:

• Use the Service to break the law or violate someone else’s rights.
• Reverse engineer, scrape, or attempt to extract the underlying models, prompts, or source code, except to the extent the law forbids us from restricting that.
• Probe, scan, or test the vulnerability of the Service, or interfere with or disrupt its operation.
• Use the Service to generate code or content that is illegal, infringing, defamatory, or that targets a person or group based on a protected characteristic.
• Resell, sublicense, or build a competing product on top of the Service without our written permission.
• Submit content you don’t have the right to submit, or use the Service to process data you aren’t allowed to process.

You retain all rights to your code, your analytics data, your experiment specs, and anything else you submit to the Service (“Customer Content”). You grant Pilot a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, and otherwise process Customer Content strictly to operate the Service for you — for example, to read a repository through the GitHub App you install, to draft a spec, or to open a pull request you’ve approved.

You’re responsible for what gets merged. Pilot opens pull requests; humans on your team review and merge them.

The Service relies on third parties. Your use of those services is governed by their terms, not ours:

• Google for sign-in.
• GitHub via a GitHub App you install on the repositories you want Pilot to work in. You can uninstall the app at any time.
• PostHog for analytics. Pilot connects to your PostHog project via OAuth 2.0 (or a legacy personal API key for existing connections). Credentials are encrypted at rest.
• Anthropic for the language models that draft suggestions, specs, and pull-request implementations.
• Vercel for hosting and cron scheduling, and Resend for transactional email.

We’ll make commercially reasonable efforts to keep these integrations working, but we can’t guarantee a third party won’t change or break what we depend on.

Pilot uses large language models to draft suggestions, specs, and pull-request implementations. Model output can be wrong, incomplete, or non-deterministic. You’re responsible for reviewing what Pilot produces before it lands in your repository, your analytics, or your product.

As between you and Pilot, you own the output produced for you, subject to the third-party model providers’ own terms. Similar output may be generated for other users — we don’t claim exclusivity on prompts or outputs.

Pilot is in private beta and is currently provided at no charge for invited workspaces. Paid plans, usage limits, and fees may be introduced; we’ll give you reasonable notice before any charges apply to your workspace.

The Service, including its UI, code, models we fine-tune, and the Pilot name and mark, is owned by us or our licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service in accordance with these terms. No other rights are granted.

If you give us feedback or suggestions about the Service, we may use them without obligation to you.

Each side will protect the other’s non-public information with the same care it uses for its own confidential information, and at minimum reasonable care. Confidential information includes the contents of your repositories, your PostHog data, and pre-release features of the Service we share with you.

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied. Pilot disclaims all implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement. Pilot does not warrant that the Service will be uninterrupted, error-free, secure, or that AI-generated output will be accurate.

To the maximum extent permitted by law, Pilot will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Service. Pilot’s total liability for any claim arising out of or related to these terms or the Service will not exceed the greater of (a) the amount you paid Pilot for the Service in the twelve months before the claim, or (b) one hundred United States dollars.

You’ll defend, indemnify, and hold harmless Pilot and its officers, employees, and agents from any third-party claim arising out of (a) your Customer Content, (b) your violation of these terms, or (c) your violation of any law or third-party right, including the terms of the integrations listed in section 05.

You can stop using the Service at any time by signing out, uninstalling the GitHub App, and disconnecting PostHog. You can request deletion of your workspace by writing to us — see the contact block below. We can suspend or terminate your access if you violate these terms or if we reasonably believe doing so is necessary to protect the Service or other users. On termination, your right to use the Service ends; sections that by their nature should survive will survive.

We may update these terms from time to time. If we make material changes, we’ll let you know — by email to the address on your account, by a notice in the dashboard, or both — before they take effect. Continued use of the Service after the effective date means you accept the new terms.

These terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. The state and federal courts located in Delaware have exclusive jurisdiction over any dispute that isn’t subject to arbitration or small-claims court, and you and Pilot consent to that venue.